Privacy Policy

1. Company Information

Company Name: Nexotech Solutions (Partnership Firm)

Registered Address: Alappuzha, Kerala, India

GST Number: 32AAXFN3096L1ZK

Official Email: office@nexotech.cc

2. Information We Collect

We collect different types of information to operate and improve NexoGMS:

a) Information Provided by You:

• Name
• Contact Information (email, phone number, address)
• Gym or Business Name and Details
• Payment and Billing Information
• Login Credentials for Accessing NexoGMS
• Feedback, Support Requests , and Communication Records

b) Information Collected Automatically:

• IP Address
• Device and Browser Info
• Usage Data (pages visited, actions taken, time spent)
• System Log Files and Analytics Data

c) Information from Third Parties:

• Payment Status Information from Razorpay (success/failure, not sensitive card details)

3. How We Use Your Information

We use your data for purposes such as:

• To provide and manage your access to NexoGMS
• To authenticate user identity and manage accounts
• To process transactions and billing
• To send updates, service alerts, and important notices
• To respond to your support queries
• To analyze and improve NexoGMS
• To meet legal, regulatory, and tax obligations

4. Sharing of Information

We do not sell or rent your personal data. We may share it with:

• Service providers (e.g., Razorpay for payment processing)
• Legal authorities if required
• Business partners in case of mergers, acquisitions, or sale of assets (with prior notice)

All partners are required to maintain strong confidentiality and data security.

5. Data Retention

• We retain your data as long as you use NexoGMS
• After closure, we retain basic records for at least 7 years to meet legal requirements.
• You can request deletion of your data at any time by contacting office@nexotech.cc.

6. Data Security

We implement security practices including:

• Encrypted storage of sensitive data
• Secure data transmission (SSL encryption)
• Regular internal audits

However, no online service can guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies to:

• Manage sessions and logins
• Understand website traffic and usage patterns
• Enhance your experience

You can control cookies through your browser settings.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict data processing
• Withdraw consent at any time (if applicable)

To exercise these rights, email us at office@nexotech.cc.

9. Third-Party Links

NexoGMS may link to external sites.
We are not responsible for the content or privacy practices of third-party websites.

10. Children's Privacy

NexoGMS is intended for users aged 18 and above.
We do not knowingly collect data from children.
If you believe a child’s data has been collected, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes are effective once posted on our website.
We encourage you to review this page regularly.

12. Governing Law

This Privacy Policy is governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the District Court of Alappuzha, Kerala, India.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact:
Nexotech Solutions, Alappuzha, Kerala, India
Email: office@nexotech.cc